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08/27/2020: Kaltura Upload Issue [RESOLVED]

Update [Posted at 5:25pm ET]

Kaltura has announced that this video upload issue has been resolved. We apologize for the inconvenience that this issue has caused you and thank you for your patience while Kaltura engineers worked to achieve resolution. For more information about these issues and a specific resolution timeline, please see the Kaltura Incident Report for this issue.

Update [Posted at 3:34pm ET]

Kaltura has announced that they have resolved the processing delays and their engineers are continuing to monitor the situation. However, users may continue to experience issues with video uploads at this time. We apologize for the inconvenience that this issue is causing. Thank you for your patience while Kaltura engineers continue to monitor the issue to ensure resolution. For more information about these errors and a specific resolution timeline, please see the Kaltura Incident Report for this issue.

Original Message [Posted at 2:30pm ET]

Kaltura is currently experiencing issues with video uploads, resulting in delayed processing of videos uploaded to the Kaltura system. Kaltura engineers are aware of the problem and actively working on a solution. We apologize for the inconvenience that this issue is causing. Thank you for your patience while Kaltura engineers work towards a resolution. For more information about these errors and a specific resolution timeline, please see the Kaltura Incident Report for this issue.

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  • 27-Aug-2020
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