If someone ever asks you to verify your FSU username and password, please don't!
Florida State University does not ask for your username and password via email, text message, or over the phone. If you have received such a message, you can assume that it is a phishing scam that is intended to acquire your FSU login, steal sensitive information, and send messages through your FSU email account.
If you clicked one of these links and are having trouble logging in to any FSU systems, please reset your password or call the ITS Service Desk at (850) 644-HELP(4357). Your password may have been automatically reset for your protection.
Phishing messages can vary greatly in terms of their content and level of sophistication. See two examples below:
Typically, phishing messages will make it appear that you will lose access or already have lost access to something important if you do not log in to your account. In the message, phishers will supply a link or a button pointing to a fake login page hoping that you will submit your username and password to their server.
Our ITS Service Desk has put together a list of clues to look out for when reading your email:
If you would like to verify whether or not a message is legitimate or if you are having trouble logging in, please call the ITS Service Desk at (850) 644-HELP(4357).
