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Home > External Apps > Kaltura > How to access My Media for Kaltura

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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

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  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

How to access My Media for Kaltura
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Shanay Murdock
Dec 11, 2024
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Under the Canvas Help menu, select the Instructors: My Media (Kaltura) or Students: My Media (Kaltura) option that matches your primary role in FSU's Canvas:

 

 

If you get an "Access Denied" message, it means you are not enrolled in the course whose link you clicked on. If you are a student, simply register for the Student Orientation Course to receive access. If you are an instructor, simply register for the Canvas Instructor/Staff Orientation Course instead. Then, when you click on the My Media link that matches your primary role you will no longer receive an error.

 

Alternatively, instructors may add a My Media link directly on your course site. If it's added, you would see it listed somewhere on your course menu like so:

 

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