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Home > Canvas User Experience > How do I clear my browser's cache?
How do I clear my browser's cache?
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Troubleshooting Browser Issues

If you notice problems with how your web page displays when using Canvas, or if you are having trouble uploading a file, you should clear the cache and cookies of your web browser. These stored temporary internet files may be preventing you from navigating through Canvas with ease.

Instructure keeps up-to-date resources on how to clear your browser cache based with instructions relevant to your browser:

Note on Google Chrome:

Make sure to select All Time for the time range to clear. Otherwise, some residual cache and cookie content will remain in your browser.

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