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Home > External Apps > Web-conferencing Options > Zoom Web-conferencing > How do I remove the password on Zoom cloud recordings?
How do I remove the password on Zoom cloud recordings?
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Update: Your Zoom cloud recordings are now automatically added to your Kaltura account. Once the recording has processed in Zoom, you will see it in your Kaltura My Media page. This will allow you to retain your meeting recordings longer than the 120-day limit for Zoom's cloud space and you will be able to share the recording outside the Zoom area of your course.

The Zoom web-conferencing system is capable of recording Zoom Meetings on the cloud to permit easy access to Meeting recordings by students and instructors. Cloud recordings made from Meetings started from your Canvas course can be accessed by students through the Zoom integration within your course site. Due to recent temporary changes with Zoom's password settings, some cloud recordings of Meetings may have become inadvertently password protected, preventing students from accessing their lecture recordings and other essential course materials from within Canvas.

Password settings for Zoom cloud recordings can be changed from your Zoom account. This article will detail how to perform that process from within your Zoom account.

Remove the password for your Zoom cloud recordings

  1. Go to using your internet browser's address bar.
  2. This will take you to FSU ITS' Zoom login page. This is where you can access your Zoom account directly. Click the left-hand Sign-In link.
    Location of Sign-In button on FSU ITS's login page.
  3. Log into your FSU account using your FSUID and associated password if prompted.
    Example of FSU log-in screen.
  4. Once you are in your Zoom account menu, click the Recordings link in the top-left of the screen.
    Location of Recordings button within Zoom account menu.
  5. This will take you into your Zoom Recording menu. Ensure that you are on the Cloud Recordings page.
    Location of Cloud Recordings option within Zoom acocunt.
  6. Within the Cloud Recordings page, locate the Meeting for which you would like to alter recording password settings. Click the Share button on that Meeting's row.
    Location of a specific Meeting's recording entry and the location of the Share button.
  7. This will open up the Meeting Recording settings. Check to see if the Password protect option is toggled on. If it is turned on, it will be colored blue and switched to the right. To toggle it off, click the blue switch on its right and ensure it has turned grey.
    Location of the toggle switch for Meeting recording password protection.
  8. Click the Close button at the bottom of the Recording settings box. This will save your changes to the Meeting cloud recording and allow students to access it from within their Canvas Zoom interface without a password.
    Location of Close button for Zoom recording sharing menu.
  9. Repeat the process for your other Zoom cloud recordings as necessary.
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