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This article is intended for those whose roles require requesting access to be a Canvas Sub-account Administrator at Florida State University. If you would like to become a Sub-account Administrator, the request will need to be submitted via the eORR system and your Director, Dean, or Department Chair will need to approve your request. A Canvas administrator from ODL will review it for final approval and schedule a training with the user to cover Sub-account Admin permissions in Canvas. Permissions will need to be renewed on an annual basis.
What is a Canvas Sub-account Admin?
Review Canvas Sub-account Admins: Admin and Course Permissions for details on what access is granted to a Canvas sub-account administrator.
Sub-account Admin (standard permissions)
The Canvas Sub-account Administrator role at Florida State University serves as a technical and administrative support lead for specific departments, possessing extensive oversight of both account-level settings and individual course operations. These administrators are responsible for managing departmental communications through Dashboard announcements, overseeing academic performance via observer assignments, and monitoring usage statistics to ensure effective engagement across their units. With permissions that mirror those of course instructors, they can manage course content, enrollment, and grading configurations; however, their primary function is to provide high-level assistance—such as installing external applications and managing rubrics—to ensure digital learning environments align with both departmental needs and university-wide standards.
Accessibility Admin (accessibility-focused permissions)
The Accessibility Administrator role in Canvas is responsible for exporting the Ally University Report for their respective college or department in order to monitor and alert their colleagues concerning courses needing remediation. They are granted elevated permissions in Canvas in order to access both their college's or department's accessibility reports, as well as individual course reports, also called the Ally Course Report tool. They possess teacher-like permissions within their Canvas sub-account to a lesser degree than a traditional sub-account admin, but a higher degree than a user acting at the instructor level.
Requesting access for an employee to be a Canvas Sub-account Admin
The employee or employee's supervisor can place the initial request. First-level approvals must be completed by the employee's Director, Dean, or Department Chair and will be automatically routed to the appropriate approver. Second-level approvals will be reviewed and permitted by the Office of Digital Learning (ODL). If granted permission, a Canvas Administrator from ODL's Technology Team will reach out to schedule a short training prior to granting the permissions.
- Visit my.fsu.edu to begin the request.
There are two ways to access the request.
Option 1: On the right-hand side, select Submit Request - Add/Remove Role from the My Security Center pane on the myFSU homepage:
Option 2: Click the HR icon in the myFSU links in the upper-left corner of the myFSU homepage.
Click eORR Online Role Request.
- Complete the Online Role Request Form with the employee's information. Choose a Search by criteria (Employee ID, First Name, Last Name) and submit the search criteria to find the employee to be granted Canvas Sub-account Admin access.
- Select the correct employee via the blue hyperlink in the search results.
- Select the application type: External Application (Non-OMNI) and click Continue.
- If an employee is requesting to have Canvas Sub-account admin access added, click Add and Continue. If an employee has left the university and need their permissions revoked, click Delete and Continue.
- Select the Role type of Department Roles ;and click Continue.
- Select the checkbox next to FSU_CANVAS_SUBACCOUNT_ADMIN for the permission type. Click Continue.
Clicking on the hyperlink of each role will provide a popup with a short description of the role.
- Select an option from the Reason for Request dropdown. In the Justification box, please write a short description of what job duties require you to have Canvas Sub-account Admin permissions. Review the list of roles you have requested and confirm that the application is complete by selecting Submit.
Next Steps
After you have submitted your request, the request will need to be approved by your Director, Dean, or Department Chair. eORR will notify your approver directly to review the request. After a Director, Dean, or Department Chair has approved the request, a Canvas Administrator from ODL will review the request and grant final permissions. The ODL Canvas Administrator will reach out to you via email to set up a 1-hour Canvas Sub-account Admin training that will walk through the changes you will see and permissions you will be granted. At the time of the training, the ODL Canvas Administrator will change your role in Canvas to allow you sub-account access.
Important: Canvas Sub-account Admin access will need to be renewed via eORR on an annual basis. The training with an ODL Canvas administrator only needs to occur the first time an employee requests access. For those who are already Sub-account Admins transitioning into the eORR system, your one-time training has already been documented and will not need to be repeated.
