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Home > Content Management > Canvas Content Management FAQs

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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

  • 11/20/2024: Hypothes.is Scheduled Maintenance and Outage Saturday Pending [Posted 11/20/2024 at 2:04 pm ET] Saturday, November 30th from 3:00 to 5:00 am ET Hypothes.is  At 3:00 to 5:00 am ET on Saturday, 11/30/2024, Hypthes.is will be undergoing a scheduled maintenance.  During this time, the platform will be unavailable.

  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

Canvas Content Management FAQs
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Questions:

  1. Help! What can I do with my Canvas site?
  2. How do I organize my course content?
  3. Can I edit or customize the course menu in my Canvas site?
  4. Can I customize my course site in Canvas?
  5. How do I add a syllabus to my site?
  6. I want to make certain items available after a particular date. Can I do this in Canvas?
  7. I like to use adaptive release settings. Can I do this in Canvas?
  8. How do I upload video files to Kaltura?
  9. How do I add YouTube videos in Canvas?
  10. How do I add captions to uploaded videos in Canvas as an instructor?
  11. I'm an online instructor - how do I hold office hours with my distance students? What web-conferencing options are available? 
  12. What file types are compatible with Canvas?
  13. How do I view / download documents in Canvas
  14. Can I use rubrics in Canvas?
  15. How do I copy content from an old Canvas course site or a Canvas development site into my new Canvas site for this semester?
  16. How do I copy a single Content Page from one course to another in Canvas?
  17. Can I easily reuse directions across several graded items within a single course in Canvas?
  18. How do I hide a Module and its content from every area of my Canvas course?
  19. How do I lower my video's file size?
  20. How to post LinkedIn Learning content to my Canvas course site?
  21. How do I publish my Canvas site and the content in it?
  22. How do I get a Canvas dev site?
  23. What is Canvas Commons and how do I use it?
  24. What is Canvas's new Rich Content Editor like? How do I use it?
  25. I'm an online instructor - how do I hold office hours with my distance students?
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