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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

  • 11/20/2024: Hypothes.is Scheduled Maintenance and Outage Saturday Pending [Posted 11/20/2024 at 2:04 pm ET] Saturday, November 30th from 3:00 to 5:00 am ET Hypothes.is  At 3:00 to 5:00 am ET on Saturday, 11/30/2024, Hypthes.is will be undergoing a scheduled maintenance.  During this time, the platform will be unavailable.

  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

Content Ally checks in University Reports
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Ally checks a variety of digital content to calculate the accessibility scores in the university reports. This article contains the specific content that contribute to these scores.

Files

Ally currently checks the following types of files:

  • PDF. See Ally's PDF checklist for more information about specific criteria that Ally looks for.
  • Office file types. See Ally's Office document checklist for more information about specific criteria that Ally looks for.
    • Microsoft Word (.doc, .docx)
    • Microsoft PowerPoint (.ppt, .pptx)
    • OpenOffice/LibreOffice files
  • Uploaded HTML files
  • Image files (.jpg, .jpeg, .gif, .png, .bpm, .tiff). See Ally's Image checklist for more information about specific image criteria that Ally looks for.
  • YouTube videos embedded in course pages. See Ally's YouTube FAQ for more information about specific criteria Ally is looking for in YouTube videos.

WYSIWYG ("what you see is what you get") Canvas content

Bb Ally checks the following pages and other items that are created directly within our Canvas system via Canvas's Rich Content Editor. This data appears as HTML in the University Report. In the CSV export file this content appears as the application column headers denoted in parentheses below.

  • Announcements (application/x-announcement)
  • Canvas Assignments (application/x-assignment)
  • Discussion Topics (application/x-discussion-topic)
  • Canvas Quiz descriptions (application/x-quiz)
  • Syllabus pages (application/x-syllabus)
  • Course Content pages (application/x-page)

 

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