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Home > Assessments (Quizzes) > How do I clear a student's attempt for a test?

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  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

How do I clear a student's attempt for a test?
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Unfortunately, there is no way to clear a student's attempt for a test.  Canvas was considering adding this feature but ultimately chose not to (see Delete Quiz Attempts for more information).  Canvas emphasizes a focus on retaining records and maintaining historical data just in case those records are required for later review.  The current workaround for this is to give the student an additional attempt on the test.  This allows you to retain the record of the student's initial attempt in addition to their second attempt.

 

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