New Quizzes Transition Timeline
New Quizzes is Canvas's new assessment engine which will eventually replace "Classic" Quizzes. On October 26, 2022, Instructure, which is Canvas' parent company, decided to eliminate the June 2024 transition deadline . With this change, FSU faculty now have more flexibility to use and assess features according to th…
External Apps (Third-party tools) in Canvas: Policy, Procedure, and Support
The Office of Distance Learning (ODL) works with faculty and staff to install external applications (third-party tools) in our Canvas learning management system (LMS). We provide an external tool request form so we can determine whether the tool is already installed in our Canvas platform, or if it needs to go thro…
Kaltura Media Storage Policy
Kaltura's media storage policy dictates that videos and audio recordings uploaded to or recorded within Kaltura that have not been accessed for playback within the last four years will be removed from Kaltura . Two-Stage Removal Process Kaltura media storage uses a two-stage process for removing unused media con…
Access to Canvas outside the U.S.
Florida State University faculty, staff, students, and alumni have an international presence. Wherever they are located, they require stable and timely access to FSU's Canvas learning management system (LMS). For most countries, as long as one has internet access, Canvas should be accessible. However, there are a few…
Recent News View all
11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved. For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results. For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service. Some users may be encountering 500 page errors in Canvas. Instructure is currently investigating the issue. For the full timeline of the error, please see the Canvas System Status Page.
11/20/2024: Hypothes.is Scheduled Maintenance and Outage Saturday Pending [Posted 11/20/2024 at 2:04 pm ET] Saturday, November 30th from 3:00 to 5:00 am ET Hypothes.is At 3:00 to 5:00 am ET on Saturday, 11/30/2024, Hypthes.is will be undergoing a scheduled maintenance. During this time, the platform will be unavailable.
11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page. Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas. To ensure the fix was successful they remained monitoring the situation. For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas. This error seems to have impacted some students by kicking them out of their exams. For the full timeline of the error, please see the Canvas System Status Page.
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