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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

  • 11/20/2024: Hypothes.is Scheduled Maintenance and Outage Saturday Pending [Posted 11/20/2024 at 2:04 pm ET] Saturday, November 30th from 3:00 to 5:00 am ET Hypothes.is  At 3:00 to 5:00 am ET on Saturday, 11/30/2024, Hypthes.is will be undergoing a scheduled maintenance.  During this time, the platform will be unavailable.

  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

Ally Overview
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What is Ally?

Blackboard Ally is a tool that works within Canvas to help instructors ensure course content is accessible to all users. It scans pages, documents, images, and more, providing each item with an accessibility score and options for how to remediate if necessary.

Why do I need to make my course content accessible?

Accessibility ensures that all of your students are able to access your course materials and use them as needed. Legally, FSU is required to have both internal and external departmental materials be fully accessible so that everyone is able to access and use these materials as required to fulfill their employment responsibilities and/or pursue their academic studies regardless of any visual, auditory, physical, speech, cognitive, or neurological disabilities (About the new Accessibility Standards). The Office of Digital Learning can provide guidance in designing accessible online courses, but accessibility is ultimately the responsibility of the course instructor. We strongly recommend adopting the principles of universal design, which means proactively creating materials that are accessible to everyone. We believe this method is far better than the reactive "provide accommodation when needed" approach.

To learn more about accessibility and accessible course design, check out our Accessibility & Usability Overview.

Why use Ally?

Bb Ally is an immensely helpful tool for ensuring your content is accessible for many reasons:

How do I get Ally enabled in my courses?

Ally is enabled automatically for all Spring 2021 courses and will be enabled automatically for all courses each term going forward.

Keep in mind:

  • Students can only view the alternative formats created for content. They will never see the accessibility scores for items or courses.
  • Bb Ally does not process student content or student submissions.
  • Password-protected content will receive a 0% accessibility score because Bb Ally is not able to access that content. ZIP archive and XML files will not receive an accessibility score at all and will not be factored into the course's accessibility score.

The Office of Digital Learning can assist you along the way with training materials and workshops, and our ODL Technical Support team are glad to answer your questions about Ally!

Additional Instructor Resources

Printable Instructor Resources

Clicking on these links may cause your computer to download these PDF files. Please note that all of this information can also be found in the instructor Ally resources above.

Student Resources

Sub-account Administrator Resources

Additional non-Ally resources related to Accessibility

Want to learn more? Check out our other accessibility resources.

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