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Home > Assessments (Quizzes) > How to allow extra time for student(s) on a Canvas assessment

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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

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  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

How to allow extra time for student(s) on a Canvas assessment
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These directions will allow you to comply with the additional time requirements that students may need as part of their academic accommodations determined by the Office of Accessibility Services.

Please note: The availability window contained in your Quiz's "available from/to" fields needs to be long enough to accommodate your OAS students' additional time needs, or else the additional time will not be added to their quiz successfully. For this reason, we recommend that you use one of these options to ensure that your OAS students successfully receive the additional time mandated by their academic accommodations:

  • Expand the Canvas Quiz's availability window for the entire class.
  • Create a separate availability window for just your students with OAS accommodations so they have a different (larger) availability window than the rest of the class. Our differentiated due dates article contains step-by-step directions for how to give individual students different availability and due dates.

 

 

  1. Click into your Canvas course site.
  2. Select Quizzes from your course navigation menu on the left side of the screen.
  3. On the Quizzes page, locate the published quiz whose time you want to adjust for a student. Click on the quiz's title.
  4. Select the Moderate This Quiz option that displays in the upper right corner.
  5.  On the Moderate Quiz page, locate the student(s) for whom you want to adjust the quiz time. Check the grey box to the left of each student who you wish to give extra time. Then, scroll down to the bottom of the page and select Change Extensions for x Selected Students.
  6. On the Student Extensions pop-up window, enter in the extra time in minutes that you want your student(s) to have for each attempt. E.g., if the quiz has a 30 minute time limit, but you want to give 50% extra time, then type in 15 minutes.
  7. Click the Save button.
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