This error only impacts the [old Turnitin LTI integration][1]. If you use the [Turnitin Direct integration][2] when creating Turnitin assignments, you will not experience this error. When creating a Turnitin assignment, you may get an error that reads: "_Turnitin assignment could not be created. date_post - post date ...
## Navigation: * [Recommendations][1] * [Troubleshooting][2] 1. [Close & reopen app][3] 2. [Check for app updates][4] 3. [Check for mobile device updates][5] 4. [Restart device][6] 5. [Clear cache][7] 6. [Uninstall/re-install the app][8] The Canvas mobile app is great for referencin...
Occasionally, the Canvas Gradebook may turn a column of scores for a quiz into a bunch of rocket ship icons: ![Image displaying the rocket ship icons in quiz columns. Rocket ship icons are in the cells where student quiz scores should be.][1] If this happens, you can retrieve your students' scores by doing the follow...
This issue only impacts assignments that use [Turnitin's LTI integration][1]. Assignments that use the more streamlined [Turnitin Direct][2] integration are not affected. There is a known issue with Turnitin submissions not appearing in the Canvas SpeedGrader or Gradebook and only appearing in Turnitin's Assignment In...
Turnitin has reported issues arising when students on Apple computers use the Safari browser to access and submit Turnitin assignments in Canvas. The specific error message reads: "_Loading Error: We couldn't carry out that action because you have been logged out. Please log in again from the Turnitin home page._" Th...
For users with the **MacOS Sierra** or **MacOS High Sierra**, you will initially experience an issue when attempting to run the iClicker Classic program downloaded from our website. The issue stems from Apple's MacOS Sierra and MacOS High Sierra platforms: Neither OS version will accept a downloaded program that comes ...
Canvas currently does not have a way to migrate a Classic Quizzes **Question Bank** to a New Quizzes **Item Bank**, but this is a requested feature that Canvas Engineers are currently working on. We do not have a timeframe of when this feature will be released. To begin the manual transfer process, we must first creat...
This error only impacts the [old Turnitin LTI integration][1]. If you use the [Turnitin Direct integration][2] when creating Turnitin assignments, you will not experience this error. There is currently an issue with the Canvas integration of Turnitin where users' browsers are automatically zoomed in, which makes the c...
This issue is now resolved. Full compatibility is here. Full compatibility with the new MacOS 10.15 is coming soon**. **In the meantime, in order to use Kaltura Personal Capture on your computer that runs MacOS 10.15, you will need to use a workaround. Please [contact ODL Technical Support][1] for assistance with impl...
When using Zoom, the meeting host has the option to transfer their host status to someone else in the meeting if they wish. This transfer of host status is supposed to transfer any meeting reports to the new host. However, Zoom is currently experiencing a bug that is keeping this transfer of meeting reports from occurr...
