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08/24/2020: Canvas Service Disruption [RESOLVED]

Update [Posted at 7:06pm]

As of 6:15pm ET, this issue should be resolved for all users. Thank you for your patience while Canvas engineers worked towards total resolution of this issue. For more information about this issue and a specific resolution timeline, please see the Canvas System Status page.

Update [Posted at 11:19am]

As of approximately 11:15am ET, Canvas has reported that they are seeing this issue resolved for most cases. However, some users may still experience slow load times and intermittent availability when accessing Canvas, which Canvas engineers are continuing to work to resolve. We apologize for any inconvenience that this issue has caused you and appreciate your patience while Canvas engineers continue to work towards total resolution of this issue. For more information about this issue and a specific resolution timeline, please see the Canvas System Status page.

Original message

Beginning at approximately 8:45am ET this morning, Canvas experienced a service disruption. This results in users getting "504 Gateway Time-out" errors and being unable to access Canvas at all. Canvas engineers are aware of the problem and actively working on a solution. We apologize for the inconvenience that this issue is causing. Thank you for your patience while Canvas engineers work towards a resolution. For more information about these errors and a specific resolution timeline, please see the Canvas System Status page.

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  • 24-Aug-2020
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