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01/14/2021: Canvas Access Issues [RESOLVED]

Update [Posted at 8:27am ET]

Canvas Support has implemented a fix and has marked the issue as resolved.  We believe regular system functioning was restored for FSU's Canvas by 8:24am ET. We apologize for any inconvenience that this caused you and thank you for your patience while Canvas developers worked towards full resolution. For more information about this error and a specific resolution timeline, please see Canvas's Incident Report for this issue.

Original Message [Posted at 8:15am ET]

At approximately 8:00am ET some users began experiencing difficulty accessing Canvas. When trying to log in, they receive a "failed to log in at Florida State University" message and are unable to access Canvas at all:

We apologize for any inconvenience that this may cause you and thank you for your patience while Canvas engineers work towards full resolution. We are working with Canvas Support to resolve this issue as soon as possible. For more information about this error and a specific resolution timeline, please see the Canvas System Status page.

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  • 14-Jan-2021
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