Update [Posted at 3:01pm ET]
This issue has been fully resolved. We apologize for this major inconvenience and thank you for your patience while Kaltura worked to fully resolve this issue.
Update [Posted at 1:05pm ET]
Kaltura Engineers have noted that some users are now encountering intermittent issues and they are taking steps to further stabilize video playback and other services. Please see the Kaltura Incident Report for more information.
Update [Posted at 11:04am ET]
Kaltura Engineers have implemented a fix for the issue and they report that normal functioning should be restored. Kaltura will continue to monitor the fix to ensure that service remains stable. Please see the Kaltura Incident Report for more information.
Original Message [Posted at 9:22am ET]
Beginning at approximately 9:12am ET, Kaltura reported issues affecting their services, including video playback. Kaltura engineers have identified the issue and are currently working on a resolution. Please see the Kaltura Incident Report for more information.