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  • 11/22/2024: Canvas Outage 500 Page Error [RESOLVED] Resolved [Posted 11/22/2024 at 1:29 pm ET] At 12:43 pm on 11/22/2024 Instructure reports the incident has been resolved.  For the full timeline of the error, please see the Canvas System Status Page. Monitoring At 12:34 pm on 11/22/2024 A fix has been implemented and Instructure is monitoring the results.  For the full timeline of the error, please see the Canvas System Status Page. Investigating [Posted 11/22/2024 at 12:24 pm ET] At 12:15 pm on 11/22/2024 Canvas has experienced an outage of service.  Some users may be encountering  500 page errors in Canvas.  Instructure is currently investigating the issue.  For the full timeline of the error, please see the Canvas System Status Page.

  • 11/20/2024: Hypothes.is Scheduled Maintenance and Outage Saturday Pending [Posted 11/20/2024 at 2:04 pm ET] Saturday, November 30th from 3:00 to 5:00 am ET Hypothes.is  At 3:00 to 5:00 am ET on Saturday, 11/30/2024, Hypthes.is will be undergoing a scheduled maintenance.  During this time, the platform will be unavailable.

  • 11/19/2024: Some Canvas Users Experiencing a 500 Error [RESOLVED] Resolved [Posted 11/18/2024 at 9:55 pm ET] At 9:55 pm on 11/18/2024 Canvas reported the situation has been fully resolved. For the full timeline of the error, please see the Canvas System Status Page.   Monitoring [Posted 11/18/2024 at 9:36 pm ET] At 9:36 pm on 11/18/2024 Canvas implemented a fix to the 500 error some United States users were experiencing in Canvas.  To ensure the fix was successful they remained monitoring the situation.  For the full timeline of the error, please see the Canvas System Status Page.   Investigating [Posted 11/18/2024 at 9:06 pm ET] At 9:06 pm on 11/18/2024 Canvas was aware and started investigating a reported error of some United States users experiencing a 500 error while in Canvas.  This error seems to have impacted some students by kicking them out of their exams.  For the full timeline of the error, please see the Canvas System Status Page.

How do I view / download documents in Canvas
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Camilla Fincham
Nov 27, 2018
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Canvas's inline DocViewer allows you to auto preview all files in a course without downloading them to your device. You can also use auto preview when grading assignment submissions.

The inline file preview works for most commonly used file formats with the exception of:

  • images (.jpg, .png., .tiff, .bmp, .gif, etc.).
  • Powerpoint files (.ppt, .pptx) may not display well.

When a file does not display well in the DocViewer, we recommend downloading it.

Please Note: The load times for auto preview of file(s) depend on your internet connection and the number of pages in a document. The more pages there are in a document, the longer it will take to generate an auto preview of the file.

Use these quick links to skip to a particular article section:

 

How to view files in Canvas

  1. Click the DocViewer/magnifying lens icon next to the file name.


     
  2. Select the + or - buttons to zoom in or out.
  3. Select the Maximize icon in the upper right corner of the preview frame to open the document in your full browser window.
  4. Drag the Resize icon in the lower right corner to enlarge the preview frame.
  5. Select the Minimize File Preview link in the upper left to close DocViewer and exit auto preview of the document.

 

To manage auto preview of document(s)

  1. Select the Edit button.


     
  2. Select and highlight the document name, and then select the Hyperlink icon.


     
  3. Check a box to either disable or enable auto-open inline file preview, and select Update Link.


     
  4. Click the Save button at the bottom of the page to save your the settings.

How to download documents/files in Canvas

  1. Select the file and choose the option to Save and then select OK.


     
  2. Select the Downloads tab in the top right

     
  3. And select the document to Open.

 

 

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